What is WOW Air?
A discount budget no frills airline based in Iceland.
I never heard of WOW Air till they started flying to Canada (Montreal and Toronto) just a few months ago. They offer some amazingly low fares to Europe and I’m always looking to save money. So I started to do some research on them.
So far I’ve read mixed reviews. Some people seem to be bothered by all the additional fees they charge; luggage fees, no free food and drinks, and reserved seating just to name a few. But they are a discount airline – that’s why they are able to offer you a ticket so cheap! Our family is willing to sacrifice flying comfort for affordability. If we weren’t we just simply wouldn’t have the budget to travel as much as we do. So I’m not going to let those reviews deter me from trying out this bargain airline.
One complaint that I read over and over was that their website is confusing and not user friendly. One reviewer went so far as to say they didn’t book the flight because they couldn’t make sense of the booking process.
I was wowed by their fares so I went ahead and booked a flight, I just couldn’t pass up the cheap fare. We’ll be flying to London, England from Toronto, Ontario Canada in February 2017. I’ll be posting a detailed review of our experience with WOW Air then. We have are passports and are ready to go! If you need a apply for your child’s passport check out How to Get a U.S. Passport For a Child Under 16.
I’m starting to wonder if maybe they have updated their website since some of these reviews because what I’m seeing is extremely user friendly. I’ll breakdown the booking process for you step by step. All the additional fees may catch you by surprise at the end, but even so it still works out to be a lot cheaper than other options.
How to Book a Flight on WOW Air
1. Go to their official website – www.wowair.com and choose your current country. This will determine the currency used to quote your ticket price. Even though I’m flying out of Canada, I’m in the United States and will be paying with US dollars so I choose “USA.”
2. Plug in your travel information; departure city, destination, and travel dates and hit search flights.
3. A monthly calendar comes up showing the different fares offered, with your selected date hi-lighted. I love this feature. This makes is so easy to plan your vacation around the cheapest fare. Click on the two dates of your choice and click continue.
Now for all the additional fees . . . Services
4. Carry-on Luggage – You are allowed one carry-on (no personal item). You can select an 11 lb. bag for free or you can pay a fee ($48.99 if paid online) and increase the bag weight to 26lbs.
5. Check-in Luggage – Your base fare does NOT include any check-in luggage allowance. If you plan on checking a bag, select “one bag” and the fee ($38.99/$67.99 depending on length of flight if paid online) will appear in the right column.
*Once you pre-pay for your luggage there are no refunds. You can add more luggage up until 4 hours before your flight leaves and still pay the lower online price. If you are paying at the airport, you will be paying the higher price. So if you are unsure about the luggage you’re bringing, I would recommend not paying for it upfront and make those arrangements closer to your travel date.
6. Cancellation Protection – This is where you select if you want to purchase their travel insurance. Fees for this vary; for the flight I was booking the cost was $38 per ticket.
7. Equipment – This is where you can add on cargo check items that are not considered normal luggage. A baby stroller and a surf board are free, while you will pay extra for a bike, golf bag, skis or a snowboard.
8. Airport transfer – If Reykjavik is your final destination this is a convenient way to arrange for transportation from the airport once you arrive. The flybus option brings you to the bus terminal. The flybus+ option will bring you to your hotel or to Reykjavik Domestic Airport. Of course there is a fee involved, but the good news is children under 12 are free and kids 12-15 years old are charged a discounted rate.
9. Wheelchair – Here you select if you will have a wheelchair and what type. This service is free of charge.
Now it’s time to Select Your Seats
10. Select Seats – You may choose not to select your seats by clicking continue at the bottom, avoiding the additional charge. If you choose to select your seats, you are charged per leg of the trip. So if you have a layover you are paying the seat selection fee on each leg of the flight. The seating map is colored coded so you can easily see the price variation. Simply click on the seat you want to reserve. If you select a seat that can not lean back or is located in an emergency exit row, you will receive a pop up warning.
Now for the Iceland Stuff
11. Tours – If you’re visiting Iceland, you can pre-book one of their tours, fees vary per excursion. Children under 12 are free and kids 12-15 years old are half priced. Your choices are Heli-Happy Hour, Blue Lagoon Transfer, The Golden Circle, Reykjavik Grand Excursion, Northern Lights Tour, Hop On Hop Off Bus, Whale Watching, and the Northern Lights by Boat Tour.
Book a Hotel
12. Hotel – If you want to book your hotel for your final destination you can here at a discounted rate. If not, click “skip this step” in the top right corner.
Book a Car Rental
13. Car – If you want to book a car rental at your final destination you can here at a discounted rate. If not, click continue at the bottom.
You’re Almost Done
14. In this final step you enter passenger information, contact info, your billing address, and your credit card.
You’ll get a confirmation screen. Print it or save it. You’ll also get a confirmation emailed to you.
What We Booked
We booked Toronto to London round-trip at $390 a ticket. We choose no addition services -not even the upgraded carry-on luggage! In an effort to save money we are going to attempt to pack everything we need in our free 11 lb. carry-on bags.
I’ll let you know how that goes, we don’t have a great track record with packing light.
Please share your packing tips below in the comment section.
Pin it for later.
Did you enjoy this post? Let me know in the comments or by sharing it with the social media links! I’d love to keep giving you travel tips, tricks, & reviews so feel free to subscribe by e-mail in the box below. Don’t forget you can follow me on facebook, twitter, instagram & bloglovin‘.